Training Remote and In-Person

Business and Management

Administrative Assistant

Start: TBA       Type: Online / In-class; Evening & Weekends       Duration (hr): 150


This course introduces to students essential administrative, computer and communications skills, which are necessary in today’s business environment. The skills are developed based on extensive learning and usage of Microsoft Office productivity tools. The course is intended to teach students general office procedures, such as telephone usage and mailing, operating office equipment, how to create documents in Word, do calculations and keep records and files in Excel, create a phone book, task list, and schedules in Outlook, and browse the Internet.
Upon completion of this course, students will become comfortable using office equipment, working within Windows environment and efficiently using Microsoft Office tools and Internet to perform various administrative tasks. In addition, students will become familiar with the process of creating business documents such as business letters, invoices, inventories, etc. Students will acquire solid foundation in computer usage that will allow them to learn easily more specialized computer applications in medical, pharmaceutical, legal, accounting, and other industries.
The following major skills will be developed:
  • Editing documents in MS Word
  • Formatting documents in MS Word
  • Creating tables in MS Word
  • Creating documents with merge
  • Entering formulas and formatting a worksheet in Excel
  • Working with functions, formulas, and print options in Excel
  • Entering and finding information in MS Access database
  • Working with queries in MS Access database.
  • Editing and formatting a presentation in MS PowerPoint
  • Setting up a Slide Show in MS PowerPoint
  • Object Linking and Embedding
  • Working with MS Outlook: Mail, Contacts, Tasks and Calendar
  • Write letters that create good will to customers and clients.
  • Apply proper telephone communication techniques.
  • Having the confidence to speak in business meetings and social situations


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